On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Lincoln (NE); On-site; USD 40,000 - 50,000; Full time

Job summary

A global leader in technology services is looking for a Dynamic PC Support technician in Lincoln, Nebraska. This role involves troubleshooting and repairing client products, providing customer support, and ensuring adherence to service level agreements. Ideal candidates will have a technical school certification and prior customer service experience is advantageous. This position requires strong communication skills and the ability to lift computer equipment. Competitive compensation and opportunities for career growth are offered.

Qualifications

• Typically requires 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with service calls.
• Report all activity in an accurate and timely manner.

Skills

Customer communication regarding technical issues

Driving to client locations

Ability to lift and move computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global leader in technology services is looking for a Dynamic PC Support technician in Lincoln, Nebraska. This role involves troubleshooting and repairing client products, providing customer support, and ensuring adherence to service level agreements. Ideal candidates will have a technical school certification and prior customer service experience is advantageous. This position requires strong communication skills and the ability to lift computer equipment. Competitive compensation and opportunities for career growth are offered.