On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Town of Horseheads (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

A global technology services provider seeks a Dynamic PC Support technician in Town of Horseheads. You will provide customer support for various client products and perform troubleshooting for desktops and laptops. The ideal candidate will have technical school certification and 0-2 years of experience. Must possess a valid driver's license and be able to lift computer equipment up to 50 lbs. This is an opportunity to enhance your technical and customer service skills in a supportive environment.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Valid Driver's License and reliable transportation with valid registration and adequate insurance.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned within the established service level agreement.
• Complete all administrative tasks associated with each call.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Must own a basic repair tool kit

Education

Technical school certification or equivalent

Tools

Knowledge of relevant software and hardware

Job description

A global technology services provider seeks a Dynamic PC Support technician in Town of Horseheads. You will provide customer support for various client products and perform troubleshooting for desktops and laptops. The ideal candidate will have technical school certification and 0-2 years of experience. Must possess a valid driver's license and be able to lift computer equipment up to 50 lbs. This is an opportunity to enhance your technical and customer service skills in a supportive environment.