On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Lafayette (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading technology services provider is seeking a Dynamic PC Support specialist in Lafayette, Indiana. The role involves providing customer support for equipment and performing troubleshooting for desktops and laptops. Candidates should have a technical certification and relevant experience. Skills in communication, driving to client locations, and the ability to lift computer equipment are essential. This position presents an opportunity to work with a dynamic team and support various clients effectively.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with each call as documented in established policies.
• Ensure control of assets and inventory through prompt turnaround of parts and equipment.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Must own a basic repair tool kit

Education

Technical school certification or equivalent

Tools

Knowledge of relevant software and hardware

Job description

A leading technology services provider is seeking a Dynamic PC Support specialist in Lafayette, Indiana. The role involves providing customer support for equipment and performing troubleshooting for desktops and laptops. Candidates should have a technical certification and relevant experience. Skills in communication, driving to client locations, and the ability to lift computer equipment are essential. This position presents an opportunity to work with a dynamic team and support various clients effectively.