On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Knoxville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading technology services company is seeking a Dynamic PC Support specialist in Knoxville, TN. This role involves providing customer support for various products, handling service calls, and ensuring customer satisfaction. Candidates should have a technical school certification or equivalent and 0-2 years of experience, along with essential communication and troubleshooting skills. The position requires reliable transportation for client visits and the ability to lift computer equipment up to 50 lbs. Competitive salary and benefits offered.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Valid Driver's License and reliable transportation.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned within the established service level agreement.
• Complete all administrative tasks associated with each call.

Skills

Ability to communicate regarding technical issues

Ability to drive to client locations

Ability to lift and or move computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology services company is seeking a Dynamic PC Support specialist in Knoxville, TN. This role involves providing customer support for various products, handling service calls, and ensuring customer satisfaction. Candidates should have a technical school certification or equivalent and 0-2 years of experience, along with essential communication and troubleshooting skills. The position requires reliable transportation for client visits and the ability to lift computer equipment up to 50 lbs. Competitive salary and benefits offered.