On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Lufkin (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading technology services provider is seeking a Dynamic PC Support professional in Lufkin, Texas. The role involves troubleshooting and repairing client products, providing customer support, and following established guidelines for service delivery. Ideal candidates should have a technical school certification and some customer service experience. Strong communication skills and the ability to drive to client locations are essential. This position supports various client equipment and requires the capability to lift and move equipment up to 50 lbs.

Qualifications

• 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Valid Driver’s License with reliable transportation required.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with each call.
• Report all activity in an accurate and timely manner.
• Ensure control of assets and inventory.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Knowledge of relevant software and hardware

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology services provider is seeking a Dynamic PC Support professional in Lufkin, Texas. The role involves troubleshooting and repairing client products, providing customer support, and following established guidelines for service delivery. Ideal candidates should have a technical school certification and some customer service experience. Strong communication skills and the ability to drive to client locations are essential. This position supports various client equipment and requires the capability to lift and move equipment up to 50 lbs.