On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Florence (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A global technology services leader is seeking a Dynamic PC Support Technician in Florence, South Carolina. The role involves providing customer support, troubleshooting technical issues for desktops and laptops, and completing administrative tasks associated with service calls. Ideal candidates should have a technical school certification or equivalent and be able to communicate effectively about technical issues. This entry-level position often requires driving to client locations and handling equipment up to 50 lbs.

Qualifications

• Technical school certification with 0-2 years of relevant experience.
• Customer service experience is a plus.
• Must have a valid Driver’s License and reliable transportation.

Responsibilities

• Provide customer support for designated equipment.
• Meet established customer service satisfaction criteria.
• Complete all administrative tasks for each service call.

Skills

Technical communication

Driving to client locations

Lifting and moving computer equipment

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global technology services leader is seeking a Dynamic PC Support Technician in Florence, South Carolina. The role involves providing customer support, troubleshooting technical issues for desktops and laptops, and completing administrative tasks associated with service calls. Ideal candidates should have a technical school certification or equivalent and be able to communicate effectively about technical issues. This entry-level position often requires driving to client locations and handling equipment up to 50 lbs.