On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Portland (ME); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology service provider is seeking a Dynamic PC Support technician in Portland, Maine. This role involves providing customer support for various technical equipment and performing troubleshooting activities on desktops and laptops. Candidates should have a technical school certification and ideally possess some relevant experience. Essential skills include effective communication about technical issues and the ability to drive to client locations. This position requires the ability to lift computer equipment and maintain necessary OEM certifications. A valid driver's license is also required.

Qualifications

• 0-2 years of relevant experience preferred.
• Customer service experience is a plus.
• Maintain required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete administrative tasks associated with service calls.
• Report all activity in an accurate and timely manner.
• Ensure control of assets and inventory.

Skills

Communication regarding technical issues

Driving to client locations

Ability to lift and move computer equipment

Basic repair tool kit ownership

Education

Technical school certification or equivalent

Job description

A global technology service provider is seeking a Dynamic PC Support technician in Portland, Maine. This role involves providing customer support for various technical equipment and performing troubleshooting activities on desktops and laptops. Candidates should have a technical school certification and ideally possess some relevant experience. Essential skills include effective communication about technical issues and the ability to drive to client locations. This position requires the ability to lift computer equipment and maintain necessary OEM certifications. A valid driver's license is also required.