On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Eau Claire (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading technology services provider in Eau Claire, Wisconsin, is seeking a Dynamic PC Support professional to perform troubleshooting tasks and provide customer support for equipment. The ideal candidate will have a technical school certification or equivalent with 0-2 years of experience. Responsibilities include meeting service level agreements and providing timely responses to clients. The role may involve driving long distances and lifting computer equipment. Competitive benefits and training opportunities are provided.

Qualifications

• 0-2 years of relevant experience is typically required.
• Previous customer service experience is a plus.
• Must maintain all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Meet established customer service satisfaction criteria.
• Ensure control of assets and inventory.

Skills

Customer service communication

Ability to drive

Lifting/moving equipment

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology services provider in Eau Claire, Wisconsin, is seeking a Dynamic PC Support professional to perform troubleshooting tasks and provide customer support for equipment. The ideal candidate will have a technical school certification or equivalent with 0-2 years of experience. Responsibilities include meeting service level agreements and providing timely responses to clients. The role may involve driving long distances and lifting computer equipment. Competitive benefits and training opportunities are provided.