On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Cordova (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading technology services firm is hiring for the position of Dynamic PC Support in Cordova, TN. This role involves troubleshooting and repairing various client products, providing customer support, and ensuring service level agreements are met. Ideal candidates will have a technical school certification and up to two years of relevant experience, with strong communication skills regarding technical issues. Join a company renowned for its infrastructure and professional services in the tech sector.

Qualifications

• 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned within the established service level agreement.
• Complete all administrative tasks associated with each call.
• Report all activity in an accurate and timely manner.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Must own a basic repair tool kit

Education

Technical school certification or equivalent

Job description

A leading technology services firm is hiring for the position of Dynamic PC Support in Cordova, TN. This role involves troubleshooting and repairing various client products, providing customer support, and ensuring service level agreements are met. Ideal candidates will have a technical school certification and up to two years of relevant experience, with strong communication skills regarding technical issues. Join a company renowned for its infrastructure and professional services in the tech sector.