On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Albuquerque (NM); On-site; USD 35,000 - 55,000; Full time

Job summary

A global technology services leader is seeking a Dynamic PC Support technician in Albuquerque, NM. This role involves troubleshooting desktops and laptops, providing customer support, and completing administrative tasks for service calls. Candidates should have technical school certification and some customer service experience, with a focus on maintaining OEM Certifications. This position requires physical capability, including lifting equipment and potentially traveling to client locations. Competitive compensation and a supportive work environment are offered.

Qualifications

• 0-2 years of relevant experience preferred.
• Previous customer service experience is a plus.
• Must maintain required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete real-time reporting of all calls.
• Understand and adhere to Safety policies.

Skills

Communication on technical issues

Driving to client locations

Ability to move computer equipment up to 50 lbs

Basic repair tool kit ownership

Education

Technical school certification or equivalent

Tools

Knowledge of relevant software and hardware

Job description

A global technology services leader is seeking a Dynamic PC Support technician in Albuquerque, NM. This role involves troubleshooting desktops and laptops, providing customer support, and completing administrative tasks for service calls. Candidates should have technical school certification and some customer service experience, with a focus on maintaining OEM Certifications. This position requires physical capability, including lifting equipment and potentially traveling to client locations. Competitive compensation and a supportive work environment are offered.