On-Site Data Center Technician I – Critical Ops

QTS Data Centers; Richmond (VA); On-site; USD 89,573,000 - 137,511,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

QTS Data Centers is seeking a Critical Operations Technician I to install, repair, and maintain IT, electrical, and mechanical systems across a 24x7x365 data center environment in Virginia. The role involves on-site customer support, ticketing, and collaboration with systems engineers to resolve issues.

Responsibilities include preventive maintenance, equipment installation, and accurate documentation of work orders.

Qualifications

• Two or more years of technical training, military training, or workplace equivalency.
• Background in IT, electrical, and/or mechanical.
• Proficiency with MS Office Suite.

Responsibilities

• Applies learning, knowledge, skills, and company policies to a wide range of tasks pertaining to IT, electrical and mechanical equipment, controls, and operating systems.
• Leads, maintains, monitors, and performs preventive maintenance on mechanical and electrical equipment; records readings and adjusts where necessary to ensure proper operation of equipment.
• Provide remote hands and eyes services for customers.
• Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
• Installs and repairs IT, mechanical, and electrical equipment as required; assists other team members with major repairs and maintenance of building and equipment.
• Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure. Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.

Skills

IT knowledge

Electrical/Mechanical

MS Office

Tools

MS Office Suite

Job description

QTS Data Centers is seeking a Critical Operations Technician I to install, repair, and maintain IT, electrical, and mechanical systems across a 24x7x365 data center environment in Virginia. The role involves on-site customer support, ticketing, and collaboration with systems engineers to resolve issues.

Responsibilities include preventive maintenance, equipment installation, and accurate documentation of work orders.