On-Site Data Center Engineer — Field Server Technician

Unisys Corporation; Memphis (TN); On-site; USD 65,000 - 85,000; Full time

Job summary

Unisys Corporation is seeking a Provider Field Engineer to perform troubleshooting, repair, and installation of Dell products at customer sites. You will triage issues with Dell Support and execute plans from Dell Domain Engineer/L3, documenting results and updating logs and service reports.

The role requires a High School Diploma or GED, with possible technical certification or an Associate Degree, and typically 4–6 years of relevant experience. Some travel to customer sites may be involved.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 4-6 years' experience in area of responsibility.

Responsibilities

• Troubleshoot, repair, parts ordering, preventative maintenance and installation of Dell products at customer site.
• Triage issues with direction from Dell Support.
• Execute plan of action from Dell Domain Engineer/L3.
• Document POA results, logs and service reports to Dell via case email.
• Reseat or swap parts as needed and verify server testing.
• Upgrade firmware as needed and manage parts locker.
• Manage spare parts separate from the locker during deployments.
• Return parts to Dell.

Skills

Troubleshooting

Education

High School Diploma or GED

Technical certification or Associate Degree

Tools

Dell hardware

Job description

Unisys Corporation is seeking a Provider Field Engineer to perform troubleshooting, repair, and installation of Dell products at customer sites. You will triage issues with Dell Support and execute plans from Dell Domain Engineer/L3, documenting results and updating logs and service reports.

The role requires a High School Diploma or GED, with possible technical certification or an Associate Degree, and typically 4–6 years of relevant experience. Some travel to customer sites may be involved.