On‑Site Data Center Technician – Dell Server Specialist

Unisys; Barstow (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Unisys Corporation is seeking an On-Site Service Engineer to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service.

This role emphasizes on-site Dell server and data center support, with opportunities to perform hardware maintenance, firmware updates, and cross-functional collaboration to ensure customer

Qualifications

• 3–5+ years of experience in technical support, field service, or data center roles.
• Associate or Bachelor’s degree in IT or related field (or equivalent experience).
• Dell or other vendor certifications are a plus, but not required.
• Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules.

Responsibilities

• Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime.
• Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates.
• Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate.
• Support both reactive and preventive maintenance following established procedures.
• Collaborate with internal teams and customers during service events to ensure clear communication and resolution.
• Document work performed and contribute to shared knowledge and best practices.
• Participate in on-call rotations and support extended coverage when needed.

Skills

Technical support

Field service

Data center operations

Server hardware

Education

Associate or Bachelor’s degree in IT or related field

Tools

Dell certifications

Job description

Unisys Corporation is seeking an On-Site Service Engineer to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service.

This role emphasizes on-site Dell server and data center support, with opportunities to perform hardware maintenance, firmware updates, and cross-functional collaboration to ensure customer