Field Data Center Engineer – Dell Server Support

Unisys; Memphis (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Unisys seeks a Provider Field Engineer to perform on-site troubleshooting, repair, and installation of Dell products at customer locations in the United States. You will follow Dell guidance, execute action plans, and document results with logs and part numbers.

The role includes firmware upgrades, parts management, and server validation. A strong background in hardware service and at least a High School diploma or GED is required.

Qualifications

• Troubleshoot and repair Dell products at customer sites.
• Order parts and perform preventative maintenance per Dell/Dell Domain Engineer instructions.
• Install and validate Dell hardware and firmware.
• Document service activities and parts details for Dell case records.

Responsibilities

• Troubleshoot issues with direction from Dell Support.
• Execute action plans from Dell Domain Engineer/L3.
• Document POA results, logs and service reports to Dell via case email.
• Reseat, swap or replace parts; test servers and upload logs.
• Manage parts lockers and spare parts during deployments.

Skills

Troubleshooting

Repair

Parts ordering

Preventative maintenance

Installation

Customer site

Education

High School Diploma or GED

Job description

Unisys seeks a Provider Field Engineer to perform on-site troubleshooting, repair, and installation of Dell products at customer locations in the United States. You will follow Dell guidance, execute action plans, and document results with logs and part numbers.

The role includes firmware upgrades, parts management, and server validation. A strong background in hardware service and at least a High School diploma or GED is required.