On‑Site Data Center Server Hardware Technician

Unisys Corporation; Chester (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

Unisys Corporation is seeking an experienced On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure.

This hands-on role focuses on diagnosing, repairing, replacing, and maintaining server hardware in data centers, field service, or customer sites. Prior AI experience is not required; experience with Dell PowerEdge and related server hardware is preferred.

Qualifications

• 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Direct, hands-on experience physically working on server hardware (installing, removing, diagnosing, repairing, or replacing components).
• Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs.
• Experience working with rack-mounted enterprise servers in data center, field service, or customer environments.
• Strong understanding of server hardware architecture and troubleshooting methodology.
• Experience with hardware diagnostics, BIOS/firmware, and server management tools.
• Familiarity with Linux or similar operating systems.
• Strong troubleshooting and problem-solving skills; ability to diagnose hardware issues independently.
• Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize downtime.
• Perform hands-on hardware installation, removal, replacement, and repair (memory, CPUs, power supplies, drives, GPUs, etc.).
• Rack-and-stack, server installation, cabling, component swaps, and hardware configuration.
• Troubleshoot issues involving server hardware, BIOS/firmware, OS, and diagnostics.
• Perform firmware and BIOS updates; use server management tools (Dell iDRAC or comparable).
• Execute both reactive break/fix and preventive maintenance per procedures.
• Document service activities, hardware replacements, troubleshooting steps, and resolutions.
• Escalate complex issues when needed; participate in on-call rotations.

Job description

Unisys Corporation is seeking an experienced On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure.

This hands-on role focuses on diagnosing, repairing, replacing, and maintaining server hardware in data centers, field service, or customer sites. Prior AI experience is not required; experience with Dell PowerEdge and related server hardware is preferred.