On-Site Customer Solutions Specialist

Tower Loan of Mississippi, LLC; Alabama; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and dental insurance

Vision benefits

401(k) match

Paid time off

Paid holidays

Bonuses

Job summary

Tower Loan is seeking a Customer Service Representative (CSR) to deliver exceptional service, build relationships, and promote financial solutions. This full-time on-site role includes processing payments, handling cash, and supporting office operations.

Schedule is Monday through Friday, 8:30 AM to 5:30 PM, with potential extended hours including Saturdays. The ideal candidate has a high school diploma or GED, a valid driver’s license with reliable vehicle, and prefers prior cash handling,

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.
• Cash handling, sales, or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Communication

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative (CSR) to deliver exceptional service, build relationships, and promote financial solutions. This full-time on-site role includes processing payments, handling cash, and supporting office operations.

Schedule is Monday through Friday, 8:30 AM to 5:30 PM, with potential extended hours including Saturdays. The ideal candidate has a high school diploma or GED, a valid driver’s license with reliable vehicle, and prefers prior cash handling,