Customer Service & Loan Solutions Specialist (On-Site)

Tower Loan; Richland (MS); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentive and Referral Bonuses

Charitable Campaigns Participation

Job summary

Tower Loan is seeking a Customer Service Representative to be the frontline of our customer interactions, delivering exceptional service and promoting financial solutions. This on-site role emphasizes accuracy in payments, deposits, and everyday branch operations.

You will build relationships with customers, process loan applications, and contribute to a team that values growth and internal promotion. The position offers a stable schedule with performance-based incentives and comprehensive

Qualifications

• High School Diploma or GED required.
• Must have a valid driver’s license and reliable vehicle.
• Prefer cash handling, sales or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including deposits.
• Perform office administrative tasks including mail, filing, and supplies.

Skills

Customer Service

Cash Handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to be the frontline of our customer interactions, delivering exceptional service and promoting financial solutions. This on-site role emphasizes accuracy in payments, deposits, and everyday branch operations.

You will build relationships with customers, process loan applications, and contribute to a team that values growth and internal promotion. The position offers a stable schedule with performance-based incentives and comprehensive