On-Site Customer Service Rep — Training & Growth

Uline; Tacoma (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Bonus programs

Paid holidays and generous paid time –

Tuition Assistance Program

Best-in-class facilities

First-class fitness center

Job summary

Uline in Washington is seeking a Customer Service Representative to build strong customer relationships and deliver legendary service. You’ll provide solutions, handle inquiries, and support customers across phone, email, and chat in a fast-paced environment.

Join a family-owned company with exceptional training and tools geared for long-term career success, on-site shifts, and growth opportunities in a thriving logistics and packaging materials business.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; we’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Listening

Communication

Customer service

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline in Washington is seeking a Customer Service Representative to build strong customer relationships and deliver legendary service. You’ll provide solutions, handle inquiries, and support customers across phone, email, and chat in a fast-paced environment.

Join a family-owned company with exceptional training and tools geared for long-term career success, on-site shifts, and growth opportunities in a thriving logistics and packaging materials business.