Customer Service Rep — On-Site, Growth & Benefits

Uline; Kenosha (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Paid time off

Tuition assistance

On-site fitness center

On-site café

Job summary

Uline in Kenosha, WI is seeking a Customer Service Representative to build relationships, provide solutions and deliver legendary service. This on-site role offers hands-on training and opportunities for growth within a family-owned company.

You will handle orders via phone, email and chat, answer product and pricing questions, and help customers navigate our website. Competitive pay and excellent benefits are provided from day one.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Excellent problem-solving, listening and communication skills.
• Previous customer service experience is a plus, but training will be provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Phone support

Email support

Chat support

Job description

Uline in Kenosha, WI is seeking a Customer Service Representative to build relationships, provide solutions and deliver legendary service. This on-site role offers hands-on training and opportunities for growth within a family-owned company.

You will handle orders via phone, email and chat, answer product and pricing questions, and help customers navigate our website. Competitive pay and excellent benefits are provided from day one.