Customer Service Representative

Ninesmw; Renton (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Bonus programs

Paid holidays

Tuition assistance

Modern facilities

Fitness center

Job summary

Uline, a leading family-owned distributor of shipping, industrial, and packaging materials, seeks a Customer Service Representative to process orders, assist customers via phone, email and chat, and provide expert product guidance.

Join a fast-growing team with best-in-class training, career growth opportunities, and employee-centric benefits. All positions are on-site at our Washington branch and include a complete benefits package and ongoing professional development.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering.

Skills

Customer service

Problem solving

Communication

Listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Washington Branch 3131 Hogum Bay Road NE, Lacey, WA 98516 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Hours:

Various on-site full-time shifts available.

Why Customer Service at Uline?

Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.

Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.

Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering.

Minimum Requirements

High school diploma or equivalent.

Bachelor's degree preferred.

Excellent problem-solving, listening and communication skills.

Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Employee Perks Best-in-class, clean, modern facilities.
• First-class fitness center.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. For non-safety sensitive roles, pre-employment drug screening will not include marijuana.

All positions are on-site.

We are committed to offering exceptional benefits and perks!

EEO/AA Employer/Vet/Disabled #LI-PR1 #LI-WA001 (#IN-WACS) #ZR-WACS

EEO/AA Employer/Vet/Disabled Drug-Free Workplace

Explore Uline.jobs to learn more! Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline's dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service. Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.