On-Site Customer Service Pro — Training, Growth, Benefits

Uline; Braselton (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Bonuses

Paid holidays

Tuition assistance

Job summary

Uline is seeking a Customer Service Representative in Georgia to process orders, provide product recommendations and resolve account inquiries with our trusted technology. You’ll engage with customers across phone, email, and chat to ensure a seamless experience and build lasting relationships.

This on-site role offers full-time shifts, on-the-job training, and clear growth opportunities as you master product details, pricing and shipping solutions while delivering legendary service that our

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Communication

Customer service

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is seeking a Customer Service Representative in Georgia to process orders, provide product recommendations and resolve account inquiries with our trusted technology. You’ll engage with customers across phone, email, and chat to ensure a seamless experience and build lasting relationships.

This on-site role offers full-time shifts, on-the-job training, and clear growth opportunities as you master product details, pricing and shipping solutions while delivering legendary service that our