On-Site Customer Service Pro — Growth & Training

Ninesmw; Renton (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Bonus programs

Paid holidays

Tuition assistance

Modern facilities

Fitness center

Job summary

Uline, a leading family-owned distributor of shipping, industrial, and packaging materials, seeks a Customer Service Representative to process orders, assist customers via phone, email and chat, and provide expert product guidance.

Join a fast-growing team with best-in-class training, career growth opportunities, and employee-centric benefits. All positions are on-site at our Washington branch and include a complete benefits package and ongoing professional development.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering.

Skills

Customer service

Problem solving

Communication

Listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a leading family-owned distributor of shipping, industrial, and packaging materials, seeks a Customer Service Representative to process orders, assist customers via phone, email and chat, and provide expert product guidance.

Join a fast-growing team with best-in-class training, career growth opportunities, and employee-centric benefits. All positions are on-site at our Washington branch and include a complete benefits package and ongoing professional development.