On-Site Customer Support Specialist — Training & Growth

Uline; Hudson (WI); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) 6% match

Bonus programs

Paid holidays

Tuition assistance

Job summary

Uline, a family-owned North American distributor, is seeking a Customer Support Specialist in Hudson, Wisconsin. You'll support customers by processing orders, answering product, pricing and shipping questions, and offering expert solutions.

Join a fast-paced team with best-in-class training, grow your career through hands-on support and reward programs, and help customers navigate our website and ordering tools to meet their business needs.

Qualifications

• High school diploma or equivalent. Bachelor’s degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Job description

Uline, a family-owned North American distributor, is seeking a Customer Support Specialist in Hudson, Wisconsin. You'll support customers by processing orders, answering product, pricing and shipping questions, and offering expert solutions.

Join a fast-paced team with best-in-class training, grow your career through hands-on support and reward programs, and help customers navigate our website and ordering tools to meet their business needs.