On-Site Customer Service Pro—Training, Growth & Benefits

Uline; Kentucky; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Paid time off

Tuition assistance

Bonus programs

Fitness center

Walking trails

Job summary

Uline, a leading distributor of shipping, industrial, and packaging materials, seeks a Customer Service Representative at its Georgia Branch in Braselton. The role focuses on processing orders, advising customers, and navigating inquiries across phone, email and chat to deliver exceptional service.

On-site, full-time shifts are available with competitive hourly pay. Benefits include health coverage, 401(k) match, and ample opportunities for growth within a stable, well-established company.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication

Problem-solving

Active listening

Multichannel support

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a leading distributor of shipping, industrial, and packaging materials, seeks a Customer Service Representative at its Georgia Branch in Braselton. The role focuses on processing orders, advising customers, and navigating inquiries across phone, email and chat to deliver exceptional service.

On-site, full-time shifts are available with competitive hourly pay. Benefits include health coverage, 401(k) match, and ample opportunities for growth within a stable, well-established company.