On-site Customer Experience Coach | Training Included

Serenity Healthcare; Gilbert (AZ); Sur place; USD 32 000 - 41 000; Plein temps

Avantages offerts par ce poste

Medical insurance (employer-paid 90%)

Dental insurance (employer-paid)

Vision insurance (employer-paid)

401(k) retirement plan

Paid time off

Paid training and certification

Résumé du poste

Serenity Healthcare is hiring a Customer Experience Coach to guide individuals through a structured program, staying engaged, supported, and motivated during sessions. This role emphasizes a welcoming, organized, and encouraging environment.

Ideal candidates have 2+ years in any industry, strong communication and empathetic interpersonal skills, and legal authorization to work in the United States. We provide full paid training, competitive hourly pay, and a supportive growth-focused team.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Excellent verbal and written communication.
• Strong interpersonal skills with patience and empathy.
• Authorized to work in the United States; able to pass a background check and drug screening.

Responsabilités

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant's experience is professional, supportive, and respectful.
• Follow established processes and standards to maintain a consistent experience.

Connaissances

Interpersonal skills

Communication

Empathy

Punctuality

Outils

Program tools

Description du poste

Serenity Healthcare is hiring a Customer Experience Coach to guide individuals through a structured program, staying engaged, supported, and motivated during sessions. This role emphasizes a welcoming, organized, and encouraging environment.

Ideal candidates have 2+ years in any industry, strong communication and empathetic interpersonal skills, and legal authorization to work in the United States. We provide full paid training, competitive hourly pay, and a supportive growth-focused team.