On-Site Concierge & Guest Services Pro

plannedcompanies; New York (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Job summary

Planned Companies in New York is hiring Front Desk Associates and Doormen to warmly welcome tenants, guests and vendors, ensuring the lobby is safe, presentable and properly staffed.

You will greet visitors, provide directions, coordinate reservations at local restaurants and venues, manage mail and deliveries, answer phones, monitor access, and help connect people with nearby entertainment, dining and services throughout the day.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Knowledge of local attractions and establishments.
• Polite, friendly, self‑assured and able to multitask with good time‑management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Schedule reservations and appointments at restaurants, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction and referrals to local entertainment, dining, and services.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones and monitor lobby, including access cards.

Skills

Customer service

Communication

Multitasking

Job description

Planned Companies in New York is hiring Front Desk Associates and Doormen to warmly welcome tenants, guests and vendors, ensuring the lobby is safe, presentable and properly staffed.

You will greet visitors, provide directions, coordinate reservations at local restaurants and venues, manage mail and deliveries, answer phones, monitor access, and help connect people with nearby entertainment, dining and services throughout the day.