Morning Concierge & Guest Experience Specialist

plannedcompanies; San Francisco (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401K with employer match

Job summary

Planned Companies in San Francisco is seeking motivated Front Desk Associates and Doormen to ensure a welcoming, safe and well-presented environment for tenants, guests and vendors. The role emphasizes greeting visitors, coordinating reservations, planning on-site events, and guiding access to local attractions, dining, and services.

Ideal candidates will have strong communication, reliability and the ability to multitask in a busy lobby.

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and access to local entertainment, dining and services.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones, monitor lobby and manage keys and access cards.

Skills

Customer service

Communication

Multitasking

Tools

Basic computer skills

Job description

Planned Companies in San Francisco is seeking motivated Front Desk Associates and Doormen to ensure a welcoming, safe and well-presented environment for tenants, guests and vendors. The role emphasizes greeting visitors, coordinating reservations, planning on-site events, and guiding access to local attractions, dining, and services.

Ideal candidates will have strong communication, reliability and the ability to multitask in a busy lobby.