On-Site Community Director: Leasing & Operations Lead

Elmington Living; Nashville (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage starts

Life Insurance

Short/Long-term disability

401(k) with company match

Paid vacation/sick/personal time

10 paid holidays

Job summary

Elmington Living is seeking an Assistant Community Director to lead on-site operations, manage resident accounts, and support leasing activities. You will act as the on-site leader in the Community Director's absence, ensuring accurate financial records and high resident satisfaction.

Ideal candidates have 2+ years in property management, familiarity with RealPage/OneSite or Yardi, and must obtain Fair Housing certification within 7 days of hire.

Qualifications

• 2+ years of property management experience.
• Experience with RealPage/OneSite, Yardi, Fortress, or similar software.
• Fair Housing certification required within 7 days of employment.

Responsibilities

• Assist with Daily Operations reports, due daily to equity partners, owners, asset management, and leadership.
• Process rent payments, post charges, and manage resident ledgers.
• Assist with delinquency tracking, notices, and collection efforts.
• Support execution of the property's action plan, tracking follow-through on assigned initiatives.
• Conduct prospect tours, maintain the tour path, follow up with prospects and applicants, send welcome emails, and assist with move-in orientations for new residents.
• Serve as a point of contact for resident inquiries, concerns, and service requests.
• Assist with renewal outreach and lease expiration management.
• Step into the Community Director role for daily operations during absences.
• Confirm move-in funds are received, the lease is signed, and utilities are set up prior to resident move-in.
• Maintain accurate resident files and lease documentation.
• Support scheduling and coordination of vendor and maintenance activity as needed.
• Assist with move-in/move-out inspections and apartment home turn coordination.

Skills

Property management

Attention to detail

Organizational skills

Professional communication

Education

Fair Housing certification within 7 days

Tools

RealPage/OneSite

Yardi

Fortress

Job description

Elmington Living is seeking an Assistant Community Director to lead on-site operations, manage resident accounts, and support leasing activities. You will act as the on-site leader in the Community Director's absence, ensuring accurate financial records and high resident satisfaction.

Ideal candidates have 2+ years in property management, familiarity with RealPage/OneSite or Yardi, and must obtain Fair Housing certification within 7 days of hire.