On-Site Banker in Durham: Deposits, Loans & Service

M&F Bank NC; Durham (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

M&F Bank NC is seeking a Universal Banker for an on-site, full-time role in Durham, NC. You will handle deposits, withdrawals, and everyday transactions while building strong customer relationships and ensuring compliance with bank policies.

You will also assist with account openings, loan support, and provide information on bank products to meet customer needs. Join a team-focused environment committed to community banking excellence.

Qualifications

• Demonstrated proficiency in deposits, withdrawals, and general transaction processing.
• Strong customer service skills, with a focus on building relationships and resolving inquiries.
• Accurate cash handling experience and attention to detail in balancing tills and transactions.
• Foundational knowledge of loans, including basic loan products and application support.
• Clear, professional communication skills for interacting with customers and colleagues.
• Prior experience in retail banking, financial services, or a customer-facing role preferred.
• Comfort with basic computer systems and banking software; ability to learn new tools quickly.

Responsibilities

• Assist customers with deposits, withdrawals, and routine transactions.
• Open and maintain accounts, and support consumer and small business loan processes.
• Provide information on bank products, build relationships, and resolve issues promptly.

Skills

Transaction processing

Customer service

Cash handling

Loans knowledge

Communication

Retail banking

Banking software

Education

High school diploma or equivalent

Finance or business coursework/certifications (a plus)

Tools

Banking software

Job description

M&F Bank NC is seeking a Universal Banker for an on-site, full-time role in Durham, NC. You will handle deposits, withdrawals, and everyday transactions while building strong customer relationships and ensuring compliance with bank policies.

You will also assist with account openings, loan support, and provide information on bank products to meet customer needs. Join a team-focused environment committed to community banking excellence.