On-Site AV Event Technician

Encore; Atlanta (GA); In loco; USD 20.000 - 25.000; Tempo pieno

Descrizione del lavoro

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting, ensuring guest satisfaction. You will report to an Operations Manager or Director of Event Technology and work in hotel/convention center environments.

The role emphasizes customer service, technical troubleshooting, and accurate documentation, with on-site responsibilities that may require irregular hours and physical effort.

Competenze

• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver’s license is required for team members that may operate Company vehicles.

Mansioni

• Sets up, operates, and breaks down basic audiovisual equipment for events.
• Exceeds client expectations and maintains positive relationships with customers.
• Troubleshoots equipment and software issues in a timely and professional manner.
• Accurately completes systems entry and paperwork; coordinates with vendors as needed.

Conoscenze

Customer service

Hospitality

Audio-visual experience

Formazione

High School Diploma

Associate’s degree preferred

Strumenti

Navigator

Descrizione del lavoro

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting, ensuring guest satisfaction. You will report to an Operations Manager or Director of Event Technology and work in hotel/convention center environments.

The role emphasizes customer service, technical troubleshooting, and accurate documentation, with on-site responsibilities that may require irregular hours and physical effort.