Onsite Event AV Technician — Hospitality Setup Pro

Encore; Naples (FL); In loco; USD 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hotel environment, delivering exceptional guest experiences. You will collaborate with Operations leadership and hotel staff to ensure every event runs smoothly from setup through strike.

Responsibilities include hands-on equipment operation, on-site customer service, troubleshooting, and ensuring accurate paperwork such as Navigator entries. A valid driver's license and the ability to lift 50 lbs are required.

Competenze

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• A valid driver’s license required for team members that may operate Company vehicles.
• Must be able to lift 50 lbs.
• External applicants must meet/validate and achieve/complete all training and certifications within 60 days of start date.

Mansioni

• Set up and operate basic audiovisual equipment as listed in qualifications.
• Exceed internal and external customer expectations with excellent service.
• Meet with guests on site to ensure needs are met and equipment works.
• Monitor events and check in with customers throughout the day.
• Foster strong hotel/client relationships and complete system entries in Navigator.

Conoscenze

Customer service

Hospitality

Communication

Technical troubleshooting

Problem solving

Physical stamina

Formazione

High School Diploma

Associate’s degree preferred

Descrizione del lavoro

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hotel environment, delivering exceptional guest experiences. You will collaborate with Operations leadership and hotel staff to ensure every event runs smoothly from setup through strike.

Responsibilities include hands-on equipment operation, on-site customer service, troubleshooting, and ensuring accurate paperwork such as Navigator entries. A valid driver's license and the ability to lift 50 lbs are required.