On‑Site AV Event Technician | Hospitality Setup

Encore; Key Largo (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Encore seeks a Technician to set up and operate basic/small-scale audiovisual systems in a hospitality setting. You will ensure customer satisfaction while reporting to an Operations Manager or Director of Event Technology.

The role emphasizes on-site client interaction, accurate equipment setup, troubleshooting, and proper paperwork. A high school diploma is required; an associate's degree is preferred, with a valid driver’s license likely needed.

Qualifications

• Requires a High School Diploma; Associate's degree preferred.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver's license is required for team members that may operate Company vehicles.

Responsibilities

• Set up, operate, and break down basic audiovisual equipment for events.
• Provide excellent on-site customer service and maintain client relationships.
• Troubleshoot equipment and software issues promptly.
• Complete system entries and paperwork accurately.
• Coordinate with internal staff and vendors as needed.

Skills

Customer service

Audio-visual

Hospitality

Education

High School Diploma

Associate's degree

Tools

Navigator

Job description

Encore seeks a Technician to set up and operate basic/small-scale audiovisual systems in a hospitality setting. You will ensure customer satisfaction while reporting to an Operations Manager or Director of Event Technology.

The role emphasizes on-site client interaction, accurate equipment setup, troubleshooting, and proper paperwork. A high school diploma is required; an associate's degree is preferred, with a valid driver’s license likely needed.