Live Event AV Technician — Hospitality Tech

Encore; South Carolina; On-site; USD 22,000 - 29,000; Full time

Job summary

Encore seeks a Technician to set up and operate basic audiovisual systems in hospitality environments, ensuring complete customer satisfaction. You will report to an Operations Manager and work on-site at hotels and venues.

Responsibilities include equipment setup/strike, customer interactions, routine troubleshooting, and completing paperwork with accuracy. A high school diploma is required; some technical training and driving responsibilities may apply.

Qualifications

• High School Diploma required.
• Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• Valid driver’s license required for team members that may operate Company vehicles.
• Must be able to lift 50 lbs.

Responsibilities

• Set up and operate basic audiovisual equipment to ensure flawless events.
• Exceed internal and external customer expectations.
• Meet with guests on site to ensure equipment works and needs are met.
• Troubleshoot equipment and software issues promptly.
• Complete order entries and coordinate with staff and vendors for equipment.

Skills

Customer service

Hospitality experience

Troubleshooting

Education

High School Diploma

Associate degree preferred

Tools

Navigator

Job description

Encore seeks a Technician to set up and operate basic audiovisual systems in hospitality environments, ensuring complete customer satisfaction. You will report to an Operations Manager and work on-site at hotels and venues.

Responsibilities include equipment setup/strike, customer interactions, routine troubleshooting, and completing paperwork with accuracy. A high school diploma is required; some technical training and driving responsibilities may apply.