AV Event Technician — Hospitality Setup Pro

Encore; Washington (District of Columbia); On-site; USD 23,000 - 30,000; Full time

Job summary

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will ensure complete customer satisfaction by coordinating with guests, hotel staff, and vendors during events.

The role requires a High School Diploma (Associate’s preferred) and 1 year of hospitality or AV experience. You may need a valid driver's license and may perform lifting up to 50 lbs as part of daily duties.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• A valid driver’s license is required for team members that may operate Company vehicles; DOT requirements may apply.

Responsibilities

• Sets up, operates, and breaks down basic audiovisual equipment for events in a hospitality setting.
• Exceeds customer expectations and maintains positive client relationships on site.
• Troubleshoots basic equipment and software issues in a timely, professional manner.
• Completes orders and paperwork accurately; communicates with clients and team members throughout events.
• Works with hotel staff and external vendors to ensure smooth event delivery.

Skills

Customer service

Hospitality

Communication

Problem solving

Teamwork

Education

High School Diploma

Associate’s degree

Job description

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will ensure complete customer satisfaction by coordinating with guests, hotel staff, and vendors during events.

The role requires a High School Diploma (Associate’s preferred) and 1 year of hospitality or AV experience. You may need a valid driver's license and may perform lifting up to 50 lbs as part of daily duties.