Event AV Technician — On‑Site Hospitality Tech

Encore Global; St. Louis (MO); On-site; USD 20,000 - 25,000; Full time

Job summary

Encore Global seeks a Technician to set up and operate basic audiovisual systems in a hospitality setting, ensuring guest satisfaction. You will work under supervision and coordinate with managers and hotel staff to deliver flawless events.

The role emphasizes customer service, proper documentation, and the ability to troubleshoot simple AV and software issues, with lifting and physical duties required as part of event tasks.

Qualifications

• Experience in hospitality or customer service environments is preferred.
• Ability to operate basic audiovisual equipment and troubleshoot common issues.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment.
• Provide excellent customer service and maintain client relationships.
• Accurately perform equipment check-ins, invoicing, and paperwork.
• Collaborate with hotel staff and vendors to coordinate events.

Skills

Customer service

Hospitality

Communication

Problem solving

Education

High School Diploma

Associate’s degree

Tools

Navigator

Job description

Encore Global seeks a Technician to set up and operate basic audiovisual systems in a hospitality setting, ensuring guest satisfaction. You will work under supervision and coordinate with managers and hotel staff to deliver flawless events.

The role emphasizes customer service, proper documentation, and the ability to troubleshoot simple AV and software issues, with lifting and physical duties required as part of event tasks.