On-site Audio-Visual Technician for Live Events

Hargrove, Inc.; McLean (VA); On-site; USD 24,000 - 31,000; Full time

Job summary

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment and ensure customer satisfaction during events. This role reports to an Operations Manager or Director of Event Technology.

A High School Diploma is required; an Associate’s degree is preferred. Candidates should have at least 1 year of customer service or AV experience and a valid driver’s license. Full-time on-site position with possible overtime.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in hospitality is preferred.

Responsibilities

• Set up, operate, and break down basic audiovisual equipment for events.
• Provide excellent customer service and maintain client relationships on site.
• Meet with guests on site to ensure equipment works and needs are met.
• Troubleshoot equipment and software issues in a timely, professional manner.
• Accurately complete systems entry and paperwork and coordinate with staff.

Skills

Customer service

Hospitality

Communication

Education

High School Diploma

Associate’s degree preferred

Tools

Audio-visual equipment

Job description

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment and ensure customer satisfaction during events. This role reports to an Operations Manager or Director of Event Technology.

A High School Diploma is required; an Associate’s degree is preferred. Candidates should have at least 1 year of customer service or AV experience and a valid driver’s license. Full-time on-site position with possible overtime.