Live Event AV Technician

Encore Global; Hershey (PA); On-site; USD 19,000 - 25,000; Full time

Job summary

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will ensure customer satisfaction while coordinating with hotel staff and clients.

The role requires a high school diploma (associate’s preferred), at least one year in customer service or hospitality and AV experience. A valid driver’s license is needed for potential vehicle operations.

Qualifications

• High School Diploma required. Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• Valid driver’s license required for team members who may operate company vehicles.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment as listed in qualifications.
• Provide excellent customer service and maintain positive client relationships on site.
• Support invoicing processes and work with clients to finalize orders.
• Complete order entries in Navigator and other required paperwork.

Skills

Customer service

Hospitality

Tech savvy

Education

High School Diploma

Associate's degree

Tools

Navigator

Job description

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will ensure customer satisfaction while coordinating with hotel staff and clients.

The role requires a high school diploma (associate’s preferred), at least one year in customer service or hospitality and AV experience. A valid driver’s license is needed for potential vehicle operations.