On-Call Office Services & Mail Specialist (Temp)

SPS North America; Renton (WA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Bonuses for referrals

401k matching

Job summary

SPS North America is seeking a Field Service Representative/Office Services Specialist (On Call) to provide exceptional office and mail services across client sites. The role is temporary and based at a home office, with assignments to client locations on short notice, requiring flexibility and strong customer service skills.

The position emphasizes professional communication, ability to handle multiple tasks, and knowledge of shipping/receiving procedures.

Qualifications

• High School Diploma or equivalent required.
• 6+ months prior work experience preferred.
• Ability to work assigned work hours determined by the manager.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer-based systems required for functions of position.

Responsibilities

• Provides 5-star customer service to all employees (in all forms of communication).
• Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors.
• Assists with light facilities duties as needed, such as assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies.
• Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.
• Manages outgoing mail/package transactions.
• Performs duties associated with shipping and receiving of materials.
• Notifies employees upon receipt of inbound deliveries.
• Distributes mail/packages to company personnel.
• Assists with office moves.
• Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.
• May be asked to help set up/ take down conference rooms for meetings/events.
• Proactively seeks out additional work during downtime.
• Builds professional relationships with customers and other teams.
• Maintains professionalism and composure when interacting with all employees.
• Trains back-up and providing guidance on policies and procedures.

Skills

Customer service

Verbal written communication

Organization

Multitasking

Teamwork

MFD equipment

Education

High School Diploma

Tools

MFD Equipment

Job description

SPS North America is seeking a Field Service Representative/Office Services Specialist (On Call) to provide exceptional office and mail services across client sites. The role is temporary and based at a home office, with assignments to client locations on short notice, requiring flexibility and strong customer service skills.

The position emphasizes professional communication, ability to handle multiple tasks, and knowledge of shipping/receiving procedures.