On-Call Office & Field Support Specialist

SPS; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Bonuses

Benefits: Medical, Dental, Vision, 401

Job summary

SPS is seeking an Office Services Specialist/Field Support Specialist (On Call) to deliver versatile office, mail, and front-desk support across client sites, operating from a home office and deployed to client locations on short notice.

You will handle calls, mail handling, shipping/receiving, conference setup, and front-desk coverage while upholding professional service standards and adaptability across assignments.

Qualifications

• High School Diploma or equivalent.
• 6+ months of prior work experience preferred.
• Ability to work assigned work hours determined by the manager.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer-based systems.
• Maintain an overall professional appearance and attitude.
• Adhere to all policies and procedures required.

Responsibilities

• Provides 5-star customer service to all employees (in all forms of communication).
• Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors.
• Assists with light facilities duties and shipping/receiving tasks.
• Receives inbound mail/packages and inputs into chain of custody software.
• Manages outgoing mail/package transactions and shipping/receiving of materials.
• Notifies employees upon receipt of inbound deliveries and distributes mail/packages.
• Assists with office moves and copy/print orders; may help set up conference rooms.
• Trains back-up and provides guidance on policies and procedures in downtime.

Skills

Customer service

Verbal & written communication

MS Office Suite

Multitasking

Organizational skills

MFD equipment

Shipping/receiving

Independent working

Packing materials

Flexible schedule

Education

High School Diploma or equivalent

Tools

MS Office Suite

Chain of custody software

Copy/print equipment

Job description

SPS is seeking an Office Services Specialist/Field Support Specialist (On Call) to deliver versatile office, mail, and front-desk support across client sites, operating from a home office and deployed to client locations on short notice.

You will handle calls, mail handling, shipping/receiving, conference setup, and front-desk coverage while upholding professional service standards and adaptability across assignments.