On-Call Front Desk Concierge — Senior Living Receptionist

Carlton Senior Living; Pleasant Hill (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Anniversary Bonus

Immediate Pay

Fitness/Education Reimbursement

Complimentary employee meals

Holiday pay

Sick/Vacation Time

Medical, Dental, Vision... and more!

Job summary

Carlton Senior Living in Pleasant Hill is seeking a friendly Receptionist to welcome visitors, residents, and families with warmth and professionalism. You will handle calls, assist with administrative tasks, and support multiple teams to ensure smooth daily operations.

The role offers AM/PM shifts, on-site work, and training opportunities. If you excel in customer service and organization, this is a great fit at Carlton Senior Living.

Qualifications

• Must be at least eighteen (18) years old.
• No prior experience required—we will train the right candidate.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office and scheduling systems.

Responsibilities

• Greet visitors, residents, and families warmly and professionally; provide accurate information and directions.
• Answer and direct phone calls, monitor emergency systems, and respond to resident/guest needs with high service quality.
• Assist with administrative tasks like maintaining resident records, mail handling, and coordinating with maintenance or other departments.
• Support Sales and Activities teams with event coordination, guest arrangements, and marketing materials preparation.
• Maintain a clean, organized front desk; present a professional appearance and stay informed about community events.
• Support safety protocols, emergency plans, and elopement prevention practices.
• Foster a warm, collaborative atmosphere with residents, families, and team members.

Skills

Customer service

Communication

Administrative skills

Computer literacy

Tools

Microsoft Office

Scheduling systems

Job description

Carlton Senior Living in Pleasant Hill is seeking a friendly Receptionist to welcome visitors, residents, and families with warmth and professionalism. You will handle calls, assist with administrative tasks, and support multiple teams to ensure smooth daily operations.

The role offers AM/PM shifts, on-site work, and training opportunities. If you excel in customer service and organization, this is a great fit at Carlton Senior Living.