Receptionist

Carlton Senior Living; Pleasant Hill (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Anniversary Bonus

Immediate Pay

Fitness/Education Reimbursement

Complimentary employee meals

Holiday pay

Sick/Vacation Time

Medical, Dental, Vision... and more!

Job summary

Carlton Senior Living in Pleasant Hill is seeking a friendly Receptionist to welcome visitors, residents, and families with warmth and professionalism. You will handle calls, assist with administrative tasks, and support multiple teams to ensure smooth daily operations.

The role offers AM/PM shifts, on-site work, and training opportunities. If you excel in customer service and organization, this is a great fit at Carlton Senior Living.

Qualifications

• Must be at least eighteen (18) years old.
• No prior experience required—we will train the right candidate.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office and scheduling systems.

Responsibilities

• Greet visitors, residents, and families warmly and professionally; provide accurate information and directions.
• Answer and direct phone calls, monitor emergency systems, and respond to resident/guest needs with high service quality.
• Assist with administrative tasks like maintaining resident records, mail handling, and coordinating with maintenance or other departments.
• Support Sales and Activities teams with event coordination, guest arrangements, and marketing materials preparation.
• Maintain a clean, organized front desk; present a professional appearance and stay informed about community events.
• Support safety protocols, emergency plans, and elopement prevention practices.
• Foster a warm, collaborative atmosphere with residents, families, and team members.

Skills

Customer service

Communication

Administrative skills

Computer literacy

Tools

Microsoft Office

Scheduling systems

Job description

At Carlton, we are dedicated to enriching the lives of older adults by offering personalized care and fostering a warm and supportive environment. We know it takes a special group of individuals to help our residents live their lives to the fullest, surrounded by love, kindness, and care. We believe happy employees ensure happy residents. With attractive benefits, hands-on training, and opportunities for career advancement, we take great pride in recruiting people who embrace and embody our unique \"culture of caring\".

Join our exceptional team at Carlton Senior Living as our Receptionist!

Why work with us:

• Anniversary Bonus
• Immediate Pay
• Fitness/Education Reimbursement
• Complimentary employee meals
• Holiday pay
• Sick/Vacation Time
• Medical, Dental, Vision... and more!

What we are hiring for:

Flexible On Call- must be available for AM or PM shifts as needed

AM: 6:00am - 1:30pm
PM: 1:30pm - 9:00pm

Pay Range: $18.00 - $19.00

What You’ll Do:

• Serve as the \"Director of First Impressions\" by greeting visitors, residents, and families with warmth and professionalism while providing accurate information and direction.
• Answer and direct phone calls, monitor emergency systems, and respond promptly to resident and guest needs with a high level of customer service.
• Support administrative tasks such as maintaining resident records, handling mail, and coordinating with maintenance or other departments as needed.
• Assist the Sales and Activities teams by helping with event coordination, guest arrangements, and preparation of marketing materials.
• Maintain a clean and organized front desk area, present a professional appearance, and stay informed about community events to keep residents and guests engaged.
• Support safety protocols, emergency plans, and elopement prevention practices.
• Foster a warm, collaborative atmosphere with residents, families, and team members.

Qualifications:

• Must be at least eighteen (18) years or older, per Title 22 requirements
• Prior administrative experience preferred but not required - we will train the right candidate!
• Strong verbal and written communication skills with the ability to interact effectively with residents, families, and team members.
• Proficient in basic computer applications such as Microsoft Office, email, and scheduling systems.