Front Desk Concierge – Senior Living Hospitality

Charter Senior Living; Jefferson City (TN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid training

Flexible scheduling

Paid time off

Medical insurance options

Dental and vision insurance

Referral bonuses

Career growth opportunities

Stable scheduling

Job summary

Charter Senior Living is seeking a friendly Receptionist to greet residents, families, visitors, and associates in a warm, professional, and service-oriented manner, serving as the communication hub of the community.

This role provides administrative support while ensuring a welcoming atmosphere and positive experiences for everyone entering or contacting the community. The ideal candidate is compassionate, organized, and capable of multitasking in a fast-paced environment.

Qualifications

• Previous receptionist, administrative, hospitality, customer service, or senior living experience preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Basic clerical and computer skills including typing and filing.
• Ability to multitask and remain organized in a busy environment.
• Compassionate and resident-focused attitude.
• Ability to work collaboratively as part of a team.
• Professional appearance and positive demeanor.

Responsibilities

• Greet residents, families, visitors, and prospective residents warmly and professionally.
• Answer and direct incoming phone calls.
• Provide information, assistance, and referrals as appropriate.
• Support daily administrative and clerical functions including filing, typing, and light bookkeeping.
• Assist with maintaining organized front desk and office areas.
• Communicate effectively with all departments and leadership teams.
• Help maintain a welcoming, positive, and hospitality-focused environment.
• Handle multiple interruptions and changing priorities professionally.
• Support resident, family, and guest needs promptly and courteously.
• Maintain confidentiality and professionalism at all times.

Skills

Customer service

Communication

Multitasking

Hospitality

Organization

Teamwork

Tools

Typing

Filing

Computer skills

Job description

Charter Senior Living is seeking a friendly Receptionist to greet residents, families, visitors, and associates in a warm, professional, and service-oriented manner, serving as the communication hub of the community.

This role provides administrative support while ensuring a welcoming atmosphere and positive experiences for everyone entering or contacting the community. The ideal candidate is compassionate, organized, and capable of multitasking in a fast-paced environment.