Front Desk Receptionist - Warm Welcome & Team Support

Carlton Senior Living; Elk Grove (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Anniversary Bonus

Immediate Pay

Fitness/Education Reimbursement

Complimentary employee meals

Holiday pay

Sick/Vacation Time

Medical, Dental, Vision… and more!

Job summary

Carlton Senior Living in Elk Grove, CA is seeking a Receptionist to be the friendly first contact for residents, families, and visitors. You’ll provide information, greet guests warmly, and help maintain a welcoming community.

Responsibilities include answering phones, supporting administrative tasks, coordinating with sales and activities teams, and ensuring front desk cleanliness and organization. Training is provided for the right candidate.

Qualifications

• Must be at least 18 years old per Title 22.
• Prior administrative experience preferred but we will train the right candidate.
• Strong verbal and written communication skills with residents, families, and team members.
• Proficient in Microsoft Office, email, and scheduling systems.

Responsibilities

• Serve as the “Director of First Impressions” by greeting visitors, residents, and families with warmth and professionalism while providing accurate information and direction.
• Answer and direct phone calls, monitor emergency systems, and respond promptly to resident and guest needs with a high level of customer service.
• Support administrative tasks such as maintaining resident records, handling mail, and coordinating with maintenance or other departments as needed.
• Assist the Sales and Activities teams by helping with event coordination, guest arrangements, and preparation of marketing materials.
• Maintain a clean and organized front desk area, present a professional appearance, and stay informed about community events to keep residents and guests engaged.
• Support safety protocols, emergency plans, and elopement prevention practices.
• Foster a warm, collaborative atmosphere with residents, families, and team members.

Skills

Customer service

Communication skills

Team collaboration

Front desk

Tools

Microsoft Office

Scheduling systems

Job description

Carlton Senior Living in Elk Grove, CA is seeking a Receptionist to be the friendly first contact for residents, families, and visitors. You’ll provide information, greet guests warmly, and help maintain a welcoming community.

Responsibilities include answering phones, supporting administrative tasks, coordinating with sales and activities teams, and ensuring front desk cleanliness and organization. Training is provided for the right candidate.