On-Call Front Desk Concierge & Doorman

Jobvite, Inc.; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Job summary

Planned Companies is hiring motivated, courteous Front Desk Associates and Doormen to welcome tenants, guests and vendors in our buildings. This on-call, 24/7 schedule requires flexibility to cover weekdays and weekends as needed.

Responsibilities include greeting visitors, directing arrivals, coordinating reservations and events, handling mail and deliveries, and maintaining access controls. Excellent communication and local knowledge help create personalized experiences.

Qualifications

• 3+ years of Lead Front Desk or Lead Security experience.
• Warm, welcoming demeanor for all tenants, guests and vendors.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Able to multitask and manage time effectively.
• Ability to lift up to 50 lbs.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors.
• Develop and maintain relationships with tenants for personalized experiences.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones, monitor lobby, and maintain and control keys & access cards.

Skills

Excellent communication

Customer service

Multitasking

Time management

Polite and friendly demeanor

Basic computer skills

Knowledge of local attractions

Ability to lift 50 lbs

Job description

Planned Companies is hiring motivated, courteous Front Desk Associates and Doormen to welcome tenants, guests and vendors in our buildings. This on-call, 24/7 schedule requires flexibility to cover weekdays and weekends as needed.

Responsibilities include greeting visitors, directing arrivals, coordinating reservations and events, handling mail and deliveries, and maintaining access controls. Excellent communication and local knowledge help create personalized experiences.