Concierge: Guest Services & On-site Events

plannedcompanies; Boston (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Planned Companies is hiring Front Desk Associates and Doormen to ensure a welcoming experience for tenants, guests and vendors across our properties.

As a Concierge, you will greet visitors, build relationships, arrange reservations, plan on-site events, and guide guests to local dining and entertainment. The role requires 3+ years in concierge or security, strong communication, and the ability to multitask and lift up to 50 lbs.

Qualifications

• 3+ years of Concierge or Lead Security experience.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Communication

Customer service

Multitasking

Job description

Planned Companies is hiring Front Desk Associates and Doormen to ensure a welcoming experience for tenants, guests and vendors across our properties.

As a Concierge, you will greet visitors, build relationships, arrange reservations, plan on-site events, and guide guests to local dining and entertainment. The role requires 3+ years in concierge or security, strong communication, and the ability to multitask and lift up to 50 lbs.