On-Call Concierge & Guest Services Pro

Planned Companies; Brookwood, Brooklyn (AL, AL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Job summary

Planned Companies in Brooklyn, NY is seeking a Front Desk Associate/Doorman to greet tenants, guests and vendors and to curate personalized experiences.

You will manage reservations, organize on-site events, and connect visitors with local dining, entertainment and services while maintaining security and access control. This role requires excellent communication and the ability to multitask in a fast-paced building environment.

Qualifications

• Minimum 3+ years of customer service experience.
• Warm, welcoming demeanor and strong interpersonal skills.
• Excellent verbal and written communication.
• Knowledge of local Brooklyn attractions and establishments.
• Polite, friendly, and able to multitask with good time management.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet tenants, guests and vendors and provide directions on entry.
• Develop relationships to tailor experiences based on personalities and needs.
• Schedule reservations at restaurants, hotels and events.
• Plan and organize on-site events.
• Provide local guidance to entertainment, dining, retail and transport options.
• Document, secure, and track mail, deliveries and vendor services.
• Answer phones, monitor lobby, and manage access cards.

Skills

Customer Service

Verbal Communication

Written Communication

Time Management

Job description

Planned Companies in Brooklyn, NY is seeking a Front Desk Associate/Doorman to greet tenants, guests and vendors and to curate personalized experiences.

You will manage reservations, organize on-site events, and connect visitors with local dining, entertainment and services while maintaining security and access control. This role requires excellent communication and the ability to multitask in a fast-paced building environment.