Morning Concierge & Guest Services Specialist

Planned Companies; Edgewater (NJ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Job summary

Planned Companies is seeking Front Desk Associates and Doormen to welcome tenants, guests, and vendors at the Fort Lee, NJ location. The team will ensure a safe, presentable environment while coordinating with tenants and coordinating local services.

The roles require strong communication, customer service experience, and the ability to multitask in a fast-paced setting. Schedule is Tuesday to Saturday, 7am to 3pm, with full-time benefits available.

Qualifications

• 3+ years of customer service experience
• Desire to provide a warm and welcoming hello
• Excellent written and verbal communication skills
• Knowledge of local attractions and establishments
• Polite, friendly and able to multitask with good time management
• Ability to lift up to 50 lbs when needed

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
• Develop and maintain relationships with tenants to provide individualized experiences
• Schedule reservations and appointments at restaurants, hotels, and entertainment venues
• Plan and organize on-site events
• Provide direction to local entertainment, dining, and shopping options
• Document, secure and track mail, deliveries, and vendor services
• Answer telephones, monitor lobby, and manage keys and access cards

Skills

Customer service

Communication

Multitasking

Time management

Tools

Basic computer skills

Job description

Planned Companies is seeking Front Desk Associates and Doormen to welcome tenants, guests, and vendors at the Fort Lee, NJ location. The team will ensure a safe, presentable environment while coordinating with tenants and coordinating local services.

The roles require strong communication, customer service experience, and the ability to multitask in a fast-paced setting. Schedule is Tuesday to Saturday, 7am to 3pm, with full-time benefits available.