On-Call Concierge: Create Warm Resident Experiences

MBK Senior Living; California (MO); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Medical, Dental, Vision

401k matching up to 4%

Education loan assistance

Childcare and eldercare

Job summary

The Concierge at MBK Senior Living plays a vital role in creating exceptional first impressions and delivering an outstanding experience for customers, team members, families, and professionals. Friendly, professional, and service-oriented, the Concierge ensures that every interaction, in person or by phone, reflects MBK’s mission and values.

Greet residents, families, visitors, and prospects with a professional demeanor; direct inquiries, welcome tours, and provide a smooth, positive

Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service, hospitality, or front-desk roles preferred.
• Must be at least 18 years of age and able to pass background clearance, health screening, and TB test requirements.

Responsibilities

• Greet residents, families, visitors with a professional demeanor.
• Direct inquiries and coordinate tours to support sales.
• Answer and route incoming calls promptly and courteously.
• Assist with administrative tasks and maintain a welcoming reception area.
• Maintain knowledge of daily activities and resident services to answer inquiries.

Skills

Customer service

Hospitality

Communication

Teamwork

Education

High school diploma

Tools

Computer systems

Phone systems

Office equipment

Job description

The Concierge at MBK Senior Living plays a vital role in creating exceptional first impressions and delivering an outstanding experience for customers, team members, families, and professionals. Friendly, professional, and service-oriented, the Concierge ensures that every interaction, in person or by phone, reflects MBK’s mission and values.

Greet residents, families, visitors, and prospects with a professional demeanor; direct inquiries, welcome tours, and provide a smooth, positive