On-Call Guest Experience Concierge

MBK Senior Living; Manteca (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health and Wellness resources

Team Member discounts

Education loan assistance

Scholarships

401k matching up to 4%

Job summary

MBK Senior Living seeks an On Call Concierge to create exceptional first impressions for residents, families, and guests. You will handle inquiries, coordinate tours, and direct calls in a professional, service-oriented manner within a hospitality-focused environment.

Ideal candidates bring customer service or front-desk experience, strong English communication, and the ability to multitask in a busy setting. The role offers flexible on-call hours and a pathway to growth within MBK.

Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service, hospitality, or front-desk roles preferred; on-the-job training possible.

Responsibilities

• Greet residents, families, visitors with a professional demeanor.
• Direct inquiries, welcome tours, and coordinate with teams to ensure smooth impressions.
• Answer and route calls promptly with accurate information.
• Assist with administrative tasks and maintain a welcoming reception area.
• Support safety and compliance with policies and procedures.

Skills

Customer service

Hospitality

Front desk

Communication

Tactful interaction

Education

High school diploma or equivalent

Tools

Basic computer systems

Phone systems

Job description

MBK Senior Living seeks an On Call Concierge to create exceptional first impressions for residents, families, and guests. You will handle inquiries, coordinate tours, and direct calls in a professional, service-oriented manner within a hospitality-focused environment.

Ideal candidates bring customer service or front-desk experience, strong English communication, and the ability to multitask in a busy setting. The role offers flexible on-call hours and a pathway to growth within MBK.