On-Call Concierge: Create Welcoming, Seamless Experiences

MSL Community Management LLC; California (MO); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k matching up to 4%

Education loan assistance

Scholarships

Health and Wellness resources

Job summary

MBK Senior Living is seeking an On Call Concierge to greet residents, guests, and families with a warm, professional demeanor. You will support tours, answer inquiries, and coordinate smooth, positive experiences across the community.

The role emphasizes hospitality, clear communication, and teamwork in a resident-focused environment. On-call availability and a supportive, growth-oriented team culture are offered.

Qualifications

• Must be at least 18 years old.
• Background clearance, health screening and negative TB test within 7 days of employment.
• Ability to communicate clearly in English, with a professional demeanor.
• Strong organizational skills and ability to multitask in a busy environment.

Responsibilities

• Greet residents, families, visitors with a friendly, professional demeanor.
• Direct inquiries, welcome tours, and coordinate a smooth visitor experience.
• Answer calls promptly and direct to appropriate team member.
• Assist with reception tasks and maintain an organized front desk area.
• Support safety and compliance with company policies and regulatory requirements.

Skills

Customer service

Hospitality

Front desk

Communication skills

Education

High school diploma or equivalent

Tools

Computer systems

Phone systems

Job description

MBK Senior Living is seeking an On Call Concierge to greet residents, guests, and families with a warm, professional demeanor. You will support tours, answer inquiries, and coordinate smooth, positive experiences across the community.

The role emphasizes hospitality, clear communication, and teamwork in a resident-focused environment. On-call availability and a supportive, growth-oriented team culture are offered.